We are here to help
What can we help with?
Send one simple message and tell us what you were trying to do.
Help with TTC
Email hello@thetripchain.com. Say whether you use the iPhone app or web app, name your device and browser or iOS version, and briefly describe what happened.
The Trip Chain is operated by Aldos Holdings Pty Ltd.
Email TTC supportHelp with a booking
Trip.com handles bookings made on its pages, including payment, confirmation, changes and cancellation. Use the contact details in your Trip.com confirmation for the quickest help.
Keep private details private
Do not send passport numbers, card details, passwords or full booking references in your first message. We will tell you if another detail is genuinely needed.